Effective Date: May 27, 2025.
Frankel Marketing Agency is a media agency that provides advertising services for business clients. This Privacy Policy describes Frankel’s practices regarding information we collect and the choices available regarding such information. For purposes of this Privacy Policy, unless otherwise stated, “information” or “personal information” means information relating to an identified or identifiable individual. This Privacy Policy applies to information we collect where we control the purposes and means of processing, specifically information we collect through our website at frankelagency.com or any of our other online services that link to this Privacy Policy (the “Service”). Please note that your use of the Service is subject to our Terms of Use. This Privacy Policy does not apply to the processing of personal information on behalf of a client, which is subject to the client’s privacy policy. For further details about our processing of client data, please see the “Processing on behalf of our Clients ” section below. See additional disclosures if you live in the following regions:
For our contact details, see the Contact Us section below.
In connection with providing services to our business clients, we collect and use information on their behalf and at their direction (“client data”). For example, we collect and process information to help our clients market and advertise to you, including through campaign strategy and media buy services. Client data has historically included contact identifiers, characteristics or demographics, commercial or transactions information, device identifiers, device information, internet activity, non-precise location data, and inferences generated, among other information. Further details about what these categories mean is set out below in the Privacy Policy. Our processing of client data on behalf of our clients is governed by the terms of our service agreements with our clients, and not this Privacy Policy. If you wish to exercise any rights relating to such client data, please contact the applicable client directly. We are not responsible for how our clients treat the information we collect on their behalf, and we recommend you review their privacy policies and terms. In the event we are permitted to process client data for our own purposes, we will process the client data in accordance with the practices described below in this Privacy Policy.
This section describes the information we collect on our own behalf and how we collect it. Information You Provide through the Service. When you use the Service, you may be asked to provide information to us, such as when you contact us . The categories of information we collect in this context include:
Please do not provide any information that we do not request. Information from Your Browser or Device. When you use the Service, we and third parties we work with automatically collect information from your browser or device. The categories of information we automatically collect in this context include:
This information is automatically collected through cookies and other tracking technologies incorporated into our Service, as described below:
We use these tracking technologies for a variety of purposes, including to help make our Service work, personalize your browsing experience, prevent fraud and assist with security, and perform measurement and analytics, and provide advertising (including targeted advertising). To exercise choice around tracking technologies, see Your Privacy Choices below. Information Your Provide During Our Business Relationships. Through our business relationships with you as a business client, we collect your contact identifiers and other information relating to you and your business. This information is not subject to this Privacy Policy except as required by applicable law. Information from Other Sources. We also collect information from other sources. The categories of other sources from which we collect information include:
Information We Infer. We infer new information from other information we collect, including to generate information about your likely preferences or other characteristics. Sensitive Information. Some of the information we collect may be considered sensitive under applicable law. See additional disclosures in your region for details.
Our purposes for collecting and using information include:
Some of the advertising we engage in for our clients may be “targeted advertising,” which is the practice of showing you more relevant or personalized ads based on your activity collected over time and across non-affiliated services. Targeted advertising often involves us incorporating third party tracking technology into our Service or providing (often hashed) contact or device identifiers to a third party, which then matches common factor between our data and their data (or a partner’s data) to serve ads to you or individuals like you. For example, we incorporate the Meta pixel on our website to serve ads to audiences created by Meta based on the data we provide. We also use audience modeling services for our clients, where we and a partner each provide (often hashed) data to a technology provider. The technology provider then matches common factors between our and the partner’s data to allow us to gain insights into audience overlap and campaign performance.
To exercise choice around our collection and use, see Your Privacy Choices below.
We disclose the information we collect for the purposes described in this Privacy Policy. The categories of persons to whom we disclose information include:
To exercise choice around our disclosures, see Your Privacy Choices below.
Our Service may link to, or be incorporated into, websites and online services controlled by third parties. In addition, we may integrate technologies into our Service, including those disclosed in the Collection section above, controlled by third parties. Except where third parties act as our service providers, they, and not us, control the purposes and means of processing any information they collect from you, and you should contact them directly to address any concerns you have about their processing. Third party data practices are subject to their own policies and disclosures, including what information they collect, your choices, and whether they store information in the U.S. or elsewhere. We encourage you to familiarize yourself with and consult their privacy policies and terms of use.
This section describes the choices available to you regarding your information. Client Data. Please contact our clients directly to exercise any rights you have relating to client data we process on their behalf. Emails. To stop receiving marketing emails, follow the unsubscribe instructions near the bottom of such emails, or email us at as set out in the Contact Us section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt out of transactional emails. Browser and Device Controls.
Region-Specific Choice. See additional disclosures regarding your rights to exercise choice if you live in the following regions:
The Service is not directed toward children under 13 years old, and we do not knowingly collect personal information (as that term is defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children. If you are a parent or guardian and believe we have collected personal information from children, please contact us as set out in the Contact Us section below. We will delete the personal information in accordance with COPPA.
We implement and maintain reasonable administrative, physical, and technical security safeguards to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Please note that transmission via the internet is not completely secure and we cannot guarantee the security of information about you.
We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
We are based in the U.S. If you are located outside the U.S., please be aware that your information may be transferred to and processed in the U.S. or another country where we operate. Where required by applicable law, we will provide appropriate safeguards for data transfers.
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide additional notice to you, such as through email or prominent notice on the Service.
The controller under this Privacy Policy is: Frankel Media Group, LLC (“Frankel,” “we,” “our,” or “us”) 5001 Celebration Pointe Avenue, Suite 520, Gainesville, FL 32608 [email protected] If you have questions about our practices regarding your information or have trouble accessing this Privacy Policy, please contact us at the postal address or email address above. To exercise choice available to you, please use the designated methods listed in this Privacy Policy.
California. Notice at Collection For residents of California, at or before the time of collection of your personal information, you have the right to receive notice of our data practices. Our data practices are as follows:
Requests You have the right to exercise choice over your personal information as follows:
These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here (specifying the rights you wish to exercise) or call us at (352) 331-5558. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you. Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Jersey, New Hampshire, Oregon, Texas, Utah, and Virginia. Data Practices For residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above. Some of our disclosures of personal data may be considered a “sale” under applicable law, which is often defined to include a disclosure for something of value. We also may process your personal data for purposes of targeted advertising. We do not process personal data for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers. Some of the personal data we collect may be considered sensitive personal data under applicable law. We collect sensitive personal data with your consent. Requests You have the right to exercise choice over your personal data as follows:
If you are an Oregon resident, you also have the right to receive a list of the specific third parties to which we have disclosed personal data If you are a Delaware resident, you also have the right to obtain a list of categories of third parties to which we have disclosed your personal data These rights are verifiable rights, meaning that we need to verify your identity before fulfilling them. To exercise any of these rights, submit a request through our form here (specifying the rights you wish to exercise) or call us at (352)331-5558. We will confirm receipt of and respond to your request consistent with applicable law. To verify your identity, we may require you to confirm receipt of an email sent to an email address that matches our records, provide us with details relating to your history with us, or provide additional information. If we cannot verify your identity, we may deny your request in accordance with applicable law.
Your rights are subject to exceptions and our retention practices. You have the right not to be discriminated against for exercising any of your rights. To the extent permitted by law, rights requests must be exercised through the applicable designated method listed above. You may make a rights request using an authorized agent. Except for rights requests made by opt-out preference signal, we will require written and signed proof of the agent’s permission to do so and we may verify your identity directly with you. You have the right to appeal our decision in response to your request. To appeal, please write us at the email or postal address set out in the Contact Us section above and specify what you wish to appeal. We will review and respond to your appeal in accordance with applicable law. If we deny your appeal, you may submit a complaint to your Attorney General as follows:
Nevada Nevada residents have the right to opt-out of sale of their information. To make a request, please write us at the email or postal address set out in the Contact Us section above and specify that you are making a “Nevada Opt-Out of Sale Request.” Your rights are subject to exceptions and our retention practices.
Data Practices For individuals located in the European Economic Area, Switzerland, or the United Kingdom, our practices regarding the collection, use, disclosure, and retention of your personal data are set out in the main Privacy Policy above. Lawful Basis for Processing Data protection laws in your region require a “lawful basis” for processing personal data. Our lawful bases include where: (a) you have given consent to the processing for one or more specific purposes, either to us or to our service providers, partners, or clients; (b) processing is necessary for the performance of a contract with you; (c) processing is necessary for compliance with a legal obligation; or (d) processing is necessary for the purposes of the legitimate interests pursued by us or a third party, and your interests and fundamental rights and freedoms do not override those interests. Where applicable, we will transfer your personal data to third countries subject to appropriate safeguards, such as standard contractual clauses. Requests You have the right to access, rectify, or erase any personal data we have collected about you. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us. To exercise any of these rights, submit a request through our form here or write us at the email or postal address set out in the Contact Us section above (specifying the rights you wish to exercise). Complaints You also have the right to lodge a complaint with the data protection regulator in your jurisdiction.
