Careers

Day-to-day, you will manage all assigned client campaigns through the project lifecycle, from initiation to completion. You will scope projects, build timelines, create estimates, and manage budgets and work-back schedules using Kantata, Frankel’s project management system. You will facilitate consistent communication between the agency’s Creative, Digital, Project Management, and Brand Management teams to ensure the on-time, on-budget, and on-quality delivery of all campaigns for your assigned clients. You will also work closely with the vendors/contractors assigned to your campaigns, managing them within scope and budget and ensuring their contributions are executed to the same standards as Frankel’s internal teams.

We are looking for someone highly organized and skilled at effective problem-solving. You’ll need to draw on your experience to anticipate problems, recognize opportunities to realize efficiencies and minimize scope creep and budget waste. This role must embody and exemplify the qualities that make our Project Management team successful: customer-focused, results-oriented, and dialed-in on the details. You’ll also serve as a mentor to more junior team members.

NOTE: Only USA-based candidates will be considered for this position. Frankel is unable to provide sponsorship at this time.

Detailed Responsibilities

• Project Lifecycle Management
  Handles all day-to-day activities related to assigned projects and clients
  Assists with the preparation of client proposals and estimates
  Leads project kickoff meetings, presenting key deliverables, initial Spec Sheets, timelines, and budgets
  Monitors project budgets and schedules daily; keeps track of the progress of clients’ projects
  Identifies and proactively resolves any deliverables that might fall behind schedule
  Ensures smooth handoff of deliverables from Creative Services and Digital Services
  Reports on project success criteria, including schedule, budget, client sentiment
  Works creatively and innovatively to problem-solve projects without a clearly defined process or with unclear deliverables
• Project/Program Administration
  Manages and supports multiple concurrent, complex projects and clients
  Serves as the primary point of contact and account lead for some key client accounts
  Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
  Manages, reviews and adjusts project transactions on a weekly basis to ensure they remain on-time and on-budget
  Schedules, facilitates, and circulates notes and action items for internal check-in meetings
  Gathers project assets before the start of a project
  Creates and maintains server files/ folders
• Leadership and Mentorship
  Leads team meetings in the director’s absence
  Provides feedback, advice, and guidance to junior team members
  Participates actively in the evaluation, creation, and modification of team processes, templates, practices, and tools
  Delegates tasks and assignments as needed to other team members
• Vendor Management
  Facilitates estimate development, negotiates with vendors to ensure the best rates, confirms final production schedules, and hands off print/production-ready files
  Ensures all project outside costs are accurately coded and represented in Frankel systems
• Kantata Responsibilities
  Reviews estimates and scopes of work before submitting for final approval and input into Kantata
  Manages project pulse reporting
  Trains new and existing employees on Kantata use and best practices; acts as a primary point of contact amongst internal teams for Kantata-related questions

Experience & Skills

• Advanced project management skills, including strong attention to detail and the ability to manage multiple demands simultaneously in a fast-paced environment.
• Excellent communication, organizational, and problem-solving abilities.
• Thorough understanding of studio/graphic arts and creative workflow processes.
• Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
• Flexible, with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Adept at conducting research into project-related issues and products

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Frankel is looking for a seasoned marketing and strategy-focused Senior Brand Manager to join our Gainesville-based Client Services team! 

As a Senior Brand Manager, you’ll be the trusted primary point of contact for your assigned clients, overseeing all activity related to their accounts. You can think of this role as the liaison between the client, and the creative, digital, and project management worlds, all while ensuring an exceptional Frankel client experience.  

But this isn’t just a relationship-focused role…your ultimate mission is to drive growth for clients’ businesses. We’re looking for experienced career marketers who have been in the weeds of marketing campaigns and understand the nuances of what contributes to marketing success. You’ll work in tandem with your clients to zoom out and see the big picture, dial in on the details, and develop the best strategic marketing plans to achieve the best results.

Our Brand Management team is customer-focused, impeccably organized, results-oriented, and prides itself on having exceptional emotional intelligence. Sound like a group you’d jive with? Let’s talk!

Responsibilities:

• Handling all day-to-day activities and serving as the primary point of contact for the agency’s top-level clients
• Assisting with preparation of client proposals, marketing communications & strategic marketing plans, media & public relations plans, and invoices
• Effectively presenting, selling, and defending agency work/proposals to clients
• Coordinating project timing and budgets with relevant Frankel team members; keeping track of the progress of clients’ projects
• Checking and approving creative/production materials, copy, layouts, and production art; coordinating with clients for approval
• Staying up to date on developments in clients’ brands/products/services/marketing
• Reviewing billing prior to release to clients
• Actively seeking additional projects/new business from current clients
• Working with and supporting other account executives with client-related situations
• Other duties as assigned!

Required Skills:

• Customer-focused mindset with the ability to develop strong and lasting professional relationships with clients
• Highly emotionally intelligent with strong interpersonal skills
• Excellent leadership abilities
• Analytical, with strong decision-making skills
• Strategic and conceptual thinker
• Strong speaking skills
• Exceptional computer skills

Required Qualifications:

• Previous experience in an agency setting
• 6+ years Account Executive/Brand Manager experience in an agency setting -or- 1+ years Account Executive/Brand Manager experience in an agency setting & 5+ years in of in-house marketing experience with progressive responsibility

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The work we do at Frankel is fun, fast-paced, and creative. Our clients come from a variety of industries and this role is responsible for the conceptualization and design of creative solutions from concept to completion.  You’ll produce work for all aspects of a client’s brand, marketing, advertising, and collateral material. 

This role is deadline-driven and will have you multi-tasking several projects for several clients at once. You’ll need the ability to think and work independently, as well as take feedback well from our creative director, art director, and client services team members. Your ability to be an independent self-starter while completing your assigned tasks, as well as a thoughtful, collaborative part of our larger internal teams, is important to being successful in this role. 

We have a friendly team-oriented culture, a beautiful office in Celebration Pointe, and the work we do makes a difference for our clients every day. Join us!

RESPONSIBILITIES 

• Designs and produces conceptual and final design materials for all media, including but not limited to, brand development, logos, print materials, digital communications, and presentations.
• Understands clients’ strategic needs and their brands,  and the role that design plays in furthering those goals. 
• Interacts with the creative director, art director, and other graphic designers.
• Works collaboratively across departments with the client services and project management teams. 
• Ability to assess processes and recommend improved project and/or agency efficiency.
• Adheres to time constraints.
• Presents new ideas to members of the team. May be called on to deliver explanations of finished work to clients.
• Monitors projects through all phases of production.
• Develops designs that are on strategy and reflect each brand’s unique personality.
• Maintains quality control, proofreads, and ensures all risk management areas are fulfilled.
• Multitasks; works on several campaigns at once, sometimes under pressure and often with tight deadlines.
• Maintains up-to-date knowledge of industry trends and standards. 

THE IDEAL CANDIDATE

• Minimum of 4 years of experience in a similar role, preferably at a marketing agency
• Highly proficient in Adobe Creative software, including Photoshop, Illustrator, InDesign and XD
• Capable in the Google Suite: Gmail, Google Docs, Google Sheets
• An empathetic listener and effective and proactive communicator
• A fast learner who can work collaboratively, as well as on their own
• Strong attention to detail
• Strong understanding of print and digital production-ready file setup and delivery.
• Extremely organized with the ability to juggle multiple projects in a fast-paced environment within established timeframes
• Curious and willing to add constructive input to the creative process and the development of new agency processes and initiatives

NOTE: A design portfolio is required as part of this application.

Apply Today