Careers

Day-to-day, you will manage all assigned client campaigns through the project lifecycle, from initiation to completion. You will scope projects, build timelines, create estimates, and manage budgets and work-back schedules using Kantata, Frankel’s project management system. You will facilitate consistent communication between the agency’s Creative, Digital, Project Management, and Brand Management teams to ensure the on-time, on-budget, and on-quality delivery of all campaigns for your assigned clients. You will also work closely with the vendors/contractors assigned to your campaigns, managing them within scope and budget and ensuring their contributions are executed to the same standards as Frankel’s internal teams.

We are looking for someone highly organized and skilled at effective problem-solving. You’ll need to draw on your experience to anticipate problems, recognize opportunities to realize efficiencies and minimize scope creep and budget waste. This role must embody and exemplify the qualities that make our Project Management team successful: customer-focused, results-oriented, and dialed-in on the details. You’ll also serve as a mentor to more junior team members.

NOTE: Only USA-based candidates will be considered for this position. Frankel is unable to provide sponsorship at this time.

Detailed Responsibilities

• Project Lifecycle Management
  Handles all day-to-day activities related to assigned projects and clients
  Assists with the preparation of client proposals and estimates
  Leads project kickoff meetings, presenting key deliverables, initial Spec Sheets, timelines, and budgets
  Monitors project budgets and schedules daily; keeps track of the progress of clients’ projects
  Identifies and proactively resolves any deliverables that might fall behind schedule
  Ensures smooth handoff of deliverables from Creative Services and Digital Services
  Reports on project success criteria, including schedule, budget, client sentiment
  Works creatively and innovatively to problem-solve projects without a clearly defined process or with unclear deliverables
• Project/Program Administration
  Manages and supports multiple concurrent, complex projects and clients
  Serves as the primary point of contact and account lead for some key client accounts
  Responsible for the consistent successful facilitation of project(s) from estimation through launch and maintenance
  Manages, reviews and adjusts project transactions on a weekly basis to ensure they remain on-time and on-budget
  Schedules, facilitates, and circulates notes and action items for internal check-in meetings
  Gathers project assets before the start of a project
  Creates and maintains server files/ folders
• Leadership and Mentorship
  Leads team meetings in the director’s absence
  Provides feedback, advice, and guidance to junior team members
  Participates actively in the evaluation, creation, and modification of team processes, templates, practices, and tools
  Delegates tasks and assignments as needed to other team members
• Vendor Management
  Facilitates estimate development, negotiates with vendors to ensure the best rates, confirms final production schedules, and hands off print/production-ready files
  Ensures all project outside costs are accurately coded and represented in Frankel systems
• Kantata Responsibilities
  Reviews estimates and scopes of work before submitting for final approval and input into Kantata
  Manages project pulse reporting
  Trains new and existing employees on Kantata use and best practices; acts as a primary point of contact amongst internal teams for Kantata-related questions

Experience & Skills

• Advanced project management skills, including strong attention to detail and the ability to manage multiple demands simultaneously in a fast-paced environment.
• Excellent communication, organizational, and problem-solving abilities.
• Thorough understanding of studio/graphic arts and creative workflow processes.
• Strong working knowledge and proven experience with digital development and production processes and techniques (web, mobile, social, etc.)
• Flexible, with proven ability to conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Adept at conducting research into project-related issues and products

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As a Project Resource Manager at Frankel, you’ll play a key role in optimizing our agency’s most valuable asset: our team. Your primary responsibility will be strategically allocating personnel across projects to ensure each team member is utilized effectively, maximizing productivity and reducing project bottlenecks. Working closely with the Project Management, Creative, Digital, and Brand Management teams, you’ll ensure that resources are aligned to meet project timelines and client expectations.

We’re looking for someone with strong organizational skills and a knack for proactive problem-solving, especially when recognizing and balancing workload demands across the agency. The ideal candidate has excellent communication skills, a collaborative spirit, and the ability to anticipate resource needs in a fast-paced environment.

NOTE: Only USA-based candidates will be considered for this position. Frankel is unable to provide sponsorship at this time.

Responsibilities:

Resource Allocation and Management

• Manage and allocate agency resources for all active and upcoming projects, ensuring optimal team utilization and minimizing conflicts.
• Coordinate staffing needs across projects, balancing workload to prevent burnout and meet deadlines effectively.
• Collaborate with department heads to forecast and plan resource needs for future projects, adjusting as priorities shift.
• Maintain an updated roster of internal and freelance talent, identifying the best-suited resources for each project.
• Regularly review team capacities, taking note of potential overages or shortfalls, and adjusting project plans as needed.

Project Coordination and Scheduling

• Work closely with Project Managers to define and track project timelines, ensuring resources are aligned with deadlines.
• Act as the point person for project staffing updates, communicating any adjustments or potential bottlenecks to the relevant stakeholders.
• Proactively identify potential resource gaps or overages and communicate solutions to Project Managers and department leads.
• Maintain the agency’s resource planning system, updating project and resource timelines, availability, and any adjustments to staffing needs.

Team Collaboration and Support

• Facilitate effective communication across teams to foster collaboration and awareness of shared resource priorities.
• Lead weekly resource check-ins to review staffing needs, resource availability, and address any potential issues.
• Support talent development by coordinating training sessions, onboarding new team members, and keeping teams informed about best practices.
• Act as a resource advocate, ensuring that team members have what they need to complete projects successfully while maintaining a healthy work-life balance.

Performance Analysis and Reporting

• Track resource allocation metrics to identify trends, bottlenecks, and areas for improvement.
• Measure and report on resource utilization and efficiency, providing recommendations to improve productivity and prevent resource-related delays.
• Ensure that all project allocations are accurately reflected in the agency’s resource management and billing systems.
• Conduct post-project analysis to assess resource allocation effectiveness and apply insights to future planning.

Requirements:

• Bachelor’s degree in Business, Human Resources, Project Management, or a related field.
• 2 years prior experience in a resource or project management role, preferably within an agency environment.
• Strong organizational and time-management skills, with a high attention to detail.
• Excellent communication abilities and a collaborative approach to problem-solving.
• Familiarity with project and resource management tools (experience with Kantata or similar systems is a plus).
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Located in Gainesville, FL, or willing to relocate to the area and work in a hybrid work environment.

Apply Today

Frankel is looking for a seasoned marketing and strategy-focused Senior Brand Manager to join our Gainesville-based Client Services team! 

As a Senior Brand Manager, you’ll be the trusted primary point of contact for your assigned clients, overseeing all activity related to their accounts. You can think of this role as the liaison between the client, and the creative, digital, and project management worlds, all while ensuring an exceptional Frankel client experience.  

But this isn’t just a relationship-focused role…your ultimate mission is to drive growth for clients’ businesses. We’re looking for experienced career marketers who have been in the weeds of marketing campaigns and understand the nuances of what contributes to marketing success. You’ll work in tandem with your clients to zoom out and see the big picture, dial in on the details, and develop the best strategic marketing plans to achieve the best results.

Our Brand Management team is customer-focused, impeccably organized, results-oriented, and prides itself on having exceptional emotional intelligence. Sound like a group you’d jive with? Let’s talk!

Responsibilities:

• Handling all day-to-day activities and serving as the primary point of contact for the agency’s top-level clients
• Assisting with preparation of client proposals, marketing communications & strategic marketing plans, media & public relations plans, and invoices
• Effectively presenting, selling, and defending agency work/proposals to clients
• Coordinating project timing and budgets with relevant Frankel team members; keeping track of the progress of clients’ projects
• Checking and approving creative/production materials, copy, layouts, and production art; coordinating with clients for approval
• Staying up to date on developments in clients’ brands/products/services/marketing
• Reviewing billing prior to release to clients
• Actively seeking additional projects/new business from current clients
• Working with and supporting other account executives with client-related situations
• Other duties as assigned!

Required Skills:

• Customer-focused mindset with the ability to develop strong and lasting professional relationships with clients
• Highly emotionally intelligent with strong interpersonal skills
• Excellent leadership abilities
• Analytical, with strong decision-making skills
• Strategic and conceptual thinker
• Strong speaking skills
• Exceptional computer skills

Required Qualifications:

• Previous experience in an agency setting
• 6+ years Account Executive/Brand Manager experience in an agency setting -or- 1+ years Account Executive/Brand Manager experience in an agency setting & 5+ years in of in-house marketing experience with progressive responsibility

Apply Today

Frankel’s Digital Marketing Specialist is a client-facing member of our digital marketing team responsible for developing and implementing digital campaigns for clients and the agency. 

Frankel serves a diverse group of clients – from higher education to trucking to financial services…and more! – so you’ll need to be able to apply your knowledge across multiple verticals day-to-day.

The Digital Marketing Specialist works closely with the agency’s Brand Managers, Account Managers, Web Development Manager, and Associate Director of Digital Marketing to assist with client project fulfillment. This role helps coordinate and execute specific projects or tasks. The Digital Marketing Specialist works diligently to plan, execute, and measure digital efforts, including paid advertising, SEO, content marketing, email marketing, and SMS marketing as well as plays a vital role in data tracking, and reporting.

We’re open to onsite candidates in or around our HQ in Gainesville, FL. Our team works in the office Tuesday-Thursday and remotely Monday and Friday. If you’re up for joining a creative, driven group of out-of-the-box thinkers, we want to hear from you!

Responsibilities

• Attends and assists Brand Managers, Project Managers, and the Associate Director of Digital Marketing with client meetings to establish digital marketing goals
• Assists with digital marketing strategic planning
• Prepares and presents Paid Social Media, SEO, PPC, Programmatic Ad, Analytics, and Lead Generation reports
• Ensures all campaigns have structured conversion tracking set-up (Google Analytics and Google Tag Manager) for reporting purposes
• Keeps up with current trends, best practices, and industry standards, including knowledge of Facebook, Twitter, TikTok, WordPress, Instagram, and other digital media platforms
• Constructs digital ads and other digital efforts as needed
• Creates and develops CMS-based newsletters and emails
• Produces reports that highlight key insights, analyzes what’s working and what adjustments have been made, and provides recommendations for optimizing campaign performance
• Participates and presents audits and recommendations during new business meetings, client meetings, and internal meetings
• Other duties as assigned

Qualifications 

• Education: Bachelor’s Degree or AA with 5 years’ equivalent experience.
• Work Experience: At least two years of previous experience in digital marketing.
• Proficiency in Digital Marketing Tools: Strong experience with digital marketing tools and platforms, including Google Analytics, Google Ads, Facebook Ads Manager, and SEO tools like Moz or SEMrush.
• Creative and Analytical Thinking: Ability to think creatively and analytically, developing innovative digital marketing campaigns and using data to optimize performance.
• Time Management Skills: Exceptional time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced, team environment.
• Technical Skills: Basic knowledge of HTML for creating and optimizing landing pages, emails, and digital ads.
• Problem-Solving Ability: Strong problem-solving skills with a proactive approach to identifying issues and implementing solutions.
• Attention to Detail: High attention to detail, ensuring accuracy in all aspects of digital marketing, from content creation to campaign execution and reporting.
• Customer-Focused Mindset: Ability to understand client needs and goals, tailoring digital strategies to meet their specific objectives.
• Continuous Learning: Commitment to continuous learning and staying updated with the latest digital marketing trends, technologies, and best practices.
• Experience with A/B Testing: Familiarity with A/B testing methodologies to optimize digital campaigns and content for better performance.
• Strong Communication Skills: Ability to effectively and efficiently communicate complex digital marketing concepts to clients and team members, both verbally and in writing, ensuring clarity and alignment on project goals and strategies.

Apply Today

The Jr. Graphic Designer is a member of Frankel’s Creative Services team. The work we do at Frankel is fast-paced, and creative. Our clients come from a variety of industries and this role will be involved in the development, design, and production of creative solutions from concept to completion.  You’ll produce work for all aspects of a client’s brand, marketing, advertising, and collateral material.

This role is deadline-driven and will have you multi-tasking several projects for several clients at once. You’ll need the ability to think and work independently, as well as take feedback well from our creative director, art director, and client services team members and communicate project status to the client team. Your ability to be an independent self-starter while completing your assigned tasks, as well as a thoughtful, collaborative part of our larger internal teams, is important to being successful in this role.

RESPONSIBILITIES 

• Designs and produces production, conceptual, and final design materials for all media, including but not limited to, brand development, logos, print materials, digital communications, and presentations.

• Understands clients’ strategic needs and their brands,  and the role that design plays in furthering those goals.
• Interacts with the creative director, art director, and other graphic designers on producing quality design work.
• Is able to work collaboratively with copywriters to implement messaging direction into design layouts.
• Works collaboratively across departments with the client services and project management teams to deliver work on-time and accurately.
• Adheres to time constraints.
• Is proactive in communication to creative team and project leaders regarding timelines, progress, and deliverables.
• Presents new ideas to members of the team. May be called on to present creative work to clients.
• Develops designs that are on strategy and reflect each brand’s visual standards and unique personality.
• Maintains quality control, proofreads, and ensures all risk management areas are fulfilled.
• Multitasks: works on several clients and projects at once, sometimes under pressure and often with tight deadlines.

• Maintains up-to-date knowledge of industry trends and standards.

 
THE IDEAL CANDIDATE

• Must be willing to work onsite at Frankel HQ Gainesville, FL (this is not a remote position)
• Portfolio and/or link to work samples required
• Minimum of 2 years of experience in a similar role, preferably at a marketing agency
• Highly proficient in Adobe Creative software, including Photoshop, Illustrator, InDesign, and XD
• Capable in the Google Suite: Gmail, Google Docs, Google Sheets
• An empathetic listener and effective and proactive communicator
• A fast learner who can work collaboratively, as well as on their own
• Strong attention to detail
• Strong understanding of print and digital production-ready file setup and delivery
• Extremely organized with the ability to juggle multiple projects in a fast-paced environment within established timeframes
• Curious and willing to add constructive input to the creative process and the development of new agency processes and initiatives

NOTE: A design portfolio is required as part of this application.

Apply Today

The work we do at Frankel is fun, fast-paced, and creative. Our clients come from a variety of industries and this role is responsible for the conceptualization and design of creative solutions from concept to completion.  You’ll produce work for all aspects of a client’s brand, marketing, advertising, and collateral material. 

This role is deadline-driven and will have you multi-tasking several projects for several clients at once. You’ll need the ability to think and work independently, as well as take feedback well from our creative director, art director, and client services team members. Your ability to be an independent self-starter while completing your assigned tasks, as well as a thoughtful, collaborative part of our larger internal teams, is important to being successful in this role. 

We have a friendly team-oriented culture, a beautiful office in Celebration Pointe, and the work we do makes a difference for our clients every day. Join us!

RESPONSIBILITIES 

• Designs and produces conceptual and final design materials for all media, including but not limited to, brand development, logos, print materials, digital communications, and presentations.
• Understands clients’ strategic needs and their brands,  and the role that design plays in furthering those goals. 
• Interacts with the creative director, art director, and other graphic designers.
• Works collaboratively across departments with the client services and project management teams. 
• Ability to assess processes and recommend improved project and/or agency efficiency.
• Adheres to time constraints.
• Presents new ideas to members of the team. May be called on to deliver explanations of finished work to clients.
• Monitors projects through all phases of production.
• Develops designs that are on strategy and reflect each brand’s unique personality.
• Maintains quality control, proofreads, and ensures all risk management areas are fulfilled.
• Multitasks; works on several campaigns at once, sometimes under pressure and often with tight deadlines.
• Maintains up-to-date knowledge of industry trends and standards. 

THE IDEAL CANDIDATE

• Minimum of 4 years of experience in a similar role, preferably at a marketing agency
• Highly proficient in Adobe Creative software, including Photoshop, Illustrator, InDesign and XD
• Capable in the Google Suite: Gmail, Google Docs, Google Sheets
• An empathetic listener and effective and proactive communicator
• A fast learner who can work collaboratively, as well as on their own
• Strong attention to detail
• Strong understanding of print and digital production-ready file setup and delivery.
• Extremely organized with the ability to juggle multiple projects in a fast-paced environment within established timeframes
• Curious and willing to add constructive input to the creative process and the development of new agency processes and initiatives

NOTE: A design portfolio is required as part of this application.

Apply Today